Scheduling Coordinator

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

• High school diploma or equivalent required.
• One year of customer service experience required.

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided

• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Employer Sponsored Short Term Disability
• Long Term Disability Plan